We guarantee our products for twelve (12) months from the date of purchase. In the unlikely event of one of our products failing we will exchange the product for you or, if you wish, give you a full refund.

Please contact the King of Shaves Customer Care team using our online form or by emailing wecare@shave.com.

Let us know your order number and the nature of your issue and we advise on how to return the product for an exchange or organise a refund.