King of Shaves
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Shaving & Skincare
How to Shave Guides
How to get a great smooth shave
How to get a great smooth shave (video)
Silky smooth shaving advice for women
Shaving Oil directions
How to shave your body hair (video)
Shaving & Skincare FAQs
Your shave gels don’t produce a ‘Father Christmas beard’ of foam... does that mean they don’t work?
How can I shave when I have spots or a rash?
What's the best way to avoid shaving rash?
I have a very heavy beard and find that shaving with the grain doesn’t give me a close enough shave. What can I do?
How can I avoid in-growing hairs?
See all 18 articles
Razors & Blades
Razor & Blade FAQs
How to choose your razor (video)
Does it matter what sort of razor blade I use?
My razor blades seem to be clogging, how do I prevent this?
How to change K5 / KOS 5-Blade Razor cartridges
How to change K4 / Retro 4 Razor cartridges
Beard & Moustache
Beard & Moustache FAQs
How to shave with facial hair (video)
How do I get the Beard & Moustache Wax out of the tin?
How to shave your beard off (video)
Accounts & Email
I am not receiving transactional emails
I cannot login to my account page
How do I subscribe to your email newsletter?
How do I unsubscribe from your emails?
Deliveries, Returns & Refunds
When can I expect my order to be delivered?
My order is missing
I have a faulty product
How to return a product
What is your refund policy?
See all 7 articles
Ordering, Payment & Taxes
What is Splitit?
How does Splitit work?
I have a problem with my Splitit account?
Do you deliver to BFPO addresses?
How do I enter a BFPO address on your checkout?
See all 9 articles
Products & Services
What is an EcoPlan?
Why can't I order a subscription?
The King of the Castle Advocacy Program
How long does moderation take?
How do I get in contact with the Support Team?
How do I leave the Advocacy Program?
Where can I use my reward discount and free product codes?
Account & Portal
Can I use my account login from kingofshaves.com?
How do I change my profile picture?
How do I see the welcome mnessage that popped up when I first logged in?
How can I see how many points I have?
How can I see how many points I need to move into the next tier?
See all 9 articles
Why is my Instagram post not being recognised?
I can’t submit my repeatable task
I don’t have an instagram account
Are liking and following a page the same thing?
Does sharing a post of a brand count as posting on facebook?
I don’t have a Facebook account
My task got rejected... why?
How come my referral link doesn’t work?