King of Shaves
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
+44 (0) 1494 671411
Shaving & Skincare
How to Shave Guides
How to get a great smooth shave
How to get a great smooth shave (video)
Silky smooth shaving advice for women
Shaving Oil directions
How to shave your body hair (video)
Shaving & Skincare FAQs
Your shave gels don’t produce a ‘Father Christmas beard’ of foam... does that mean they don’t work?
How can I shave when I have spots or a rash?
What's the best way to avoid shaving rash?
I have a very heavy beard and find that shaving with the grain doesn’t give me a close enough shave. What can I do?
How can I avoid in-growing hairs?
View all 18
Razors & Blades
Razor & Blade FAQs
How to choose your razor (video)
Does it matter what sort of razor blade I use?
My razor blades seem to be clogging, how do I prevent this?
How to change K5 / KOS 5-Blade Razor cartridges
How to change K4 / Retro 4 Razor cartridges
Beard & Moustache
Beard & Moustache FAQs
How to shave with facial hair (video)
How to shave your beard off (video)
Accounts & Email
I am not receiving transactional emails
I cannot login to my account page
How do I subscribe to your email newsletter?
How do I unsubscribe from your emails?
How do I change the email address associated with my account
Deliveries, Returns & Refunds
When can I expect my order to be delivered?
My order is missing
I have a faulty product
How to return a product
What is your refund policy?
View all 7
Ordering, Payment & Taxes
Why have you stopped shipping to the EU?
Do you deliver to BFPO addresses?
How do I enter a BFPO address on your checkout?
Do prices include VAT?
VAT invoices and receipts
View all 7
Products & Services
Why have you discontinued the shaving refills?
Why can't I order a subscription?